Customer Service


Please call us on 07-783-857-245 during normal office hours.

Overseas customers please call +447-783-857-245


Our standard terms are payment with order:


Prices are in GBP£ (GB Pounds/£ Sterling); we invoice in GBP£ and in Euros.

Payment direct to our bank account is preferred and is the easiest method if you have an online bank account.

We accept payment direct to our bank account (in GBP£ and in Euros).


You can also pay via PayPal subject to a 4.75% service charge (minimum £1.00) to cover their fees. If you wish to pay via PayPal please select 'request PayPal invoice' at checkout and we will send you an itemised PayPal invoice. Please note that delivery is only to your PayPal registered and verified PayPal address, no exceptions.


Orders can be sent via the webshop, by email or please just give us a ring.


If you wish to order by email don't forget to tell us where you live in the world. We will get back to you as soon as possible with shipping confirmation and information on how to pay.


Safer Ordering:


Secure shipping: We deliver books everywhere in the world (see below).


Shipping rates are weight dependent. UK orders are sent by courier (UPS or equivalent), smaller items by recorded postal delivery.


Shipments overseas are sent by courier and we will agree the cost of shipping with you before any charge is made to your account.


Please note that we do NOT deliver to Nigeria. Orders for clients in Nigeria are delivered to London (only) for collection or for forwarding by your courier, and are paid for in advance by interbank transfer in GBP to a London bank (only), no exceptions. We have good clients in Nigeria who appreciate us keeping their business safe ; please save time and read this again if you wish to order for delivery to Nigeria, thank you.


Please note that aim delivery times are given as a guide, are in business days (Mondays to Fridays only) and exclude the day of despatch, weekends, public holidays and any delay at customs. We aim to despatch stock items within 3 business days of receiving your order, backordered items in due course. To check the status of your orders please just login to your account - thank you !


Prices: Prices are in GBP£ and are net to all.


Please note that prices for new books may occasionally vary according to publishers' revision and fluctuating currency exchange rates ; we will notify you if this is the case.


Quick and Accurate Currency Conversion:


Value Added Tax: The UK VAT rate for books is 0% ; there is no Value Added Tax on books.


VAT registered E.U. customers should let us have their VAT number when ordering.


Library Supply: We supply Institutional, Research, and Public Libraries, Museums & Universities, Colleges, Schools and Hospitals anywhere in the world. Please contact us for your journal subscription requirements. Library Purchase Orders can be sent via the webshop, by email, telephone, or by a video call on Skype. 


Tax Deductible Books: Please note that books purchased for professional or self-employed use may qualify you for tax allowances.


Returns: We do not send books on approval. All new books are supplied firm sale, no return unless defective, with the exception of orders placed on-line for stock titles which may be returned unopened by prior arrangement within seven days of receipt. Orders placed online for non-stock items, all print on demand titles and all ebooks are sold not subject to return. All returned CDs must be unopened unless defective in which case a replacement will be sent. Errors and omissions excepted.


Books Bought: Please offer us your surplus books ; we are always interested in acquiring better quality general, academic and antiquarian books, good single items or collections and libraries of any size. We purchase, broker, clear houses, accept donations (including deaccessioned library and institution stock), or can offer a completely reliable consulting-consignment proposal (revenue sharing) for any customers who have books for disposal.


Why flounder around with anyone else?  We have been in this business since 1986. Trust the company you have counted on for well over 30 years.


Researchers: We are interested in buying your thesis or dissertation, bound originals, current or previously published. For books sent on consignment we kindly request that you bear the cost of delivery and of any subsequent return. Please mail us for further details.


Legal Disclaimer: All items remain the legal property of the vendor until paid for in full. It is not possible to cover every eventuality in the 'small print' ; if you would like any further information please let us know. Your statutory rights are not affected by any of our business terms.


Copyright: Most material on this web site (content and images) is copyright Steven Simpson 1986 / 2019© and all worldwide rights are reserved. Material from this site may not be reprinted or published in any format (print, digital, CD, electronic or web site) or where a charge is made in whole or in part, without express written permission from Steven Simpson.